A good place to startLet’s get things
Let’s get things
back to normal.
Home, rental or managed apartment — have a few details ready so the next steps can be agreed.
- The affected property address.
- What has happened and whether the problem is ongoing.
- Who can authorise the work and provide access.
- Any concierge, parking or key collection arrangements.
Immediate danger?
For a life-threatening emergency, call 999. For a suspected gas leak, call the National Gas Emergency Service on 0800 111 999.
Let’s get you the right help
Service request form.
Tell us what’s happened. Your request goes to our response team, who will contact you to discuss the next steps.
Request received.
Your details have been sent to the response team. They will contact you using the number you provided.
Need urgent help? Call us ↗